User Data Deletion Policy
Sakehon (“we,” “our,” or “us”) is committed to respecting the privacy and data protection rights of our users. This User Data Deletion Policy outlines the procedures and timelines for handling requests to delete personal data collected by us.
1. Scope
This policy applies to all personal data collected and processed by us from users through our website, applications, and related services.
2. User Rights
You have the right to request the deletion of your personal data in accordance with applicable data protection laws.
3. How to Request Deletion
To request the deletion of your data, you may contact us through any of the following:
- Email: [email protected]
Please include:
- Your name and email address.
- A description of the data you want to be deleted.
- Proof of identity (if required).
4. Data We Will Delete
Upon request, we will delete:
- Any personally identifiable information (e.g., name, email, address).
- Account-related data (e.g., username, preferences).
- Data specific to your interactions with our website (e.g., reviews or comments).
However, certain data may be exempt from deletion:
- Data required for legal or regulatory compliance.
- Data necessary for dispute resolution.
- Anonymized data that cannot be linked to you.
5. Timeline for Deletion
We will process and complete your data deletion request within 30 days of receiving your request. If we require additional time, we will notify you of the delay and provide a justification.
6. Consequences of Deletion
Deleting your data may result in:
- Loss of access to your account and related services.
- Removal of any associated content, such as reviews or preferences.
7. Third-Party Services
If your data has been shared with third-party services (e.g., analytics, payment processors), we will notify them of the deletion request where feasible. However, we cannot guarantee deletion by third parties.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions or concerns about this policy, contact us at:
- Email: [email protected]